Senior Executive, Technical Support

Warisan TC Holdings Bhd · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000

Warisan TC Holdings Bhd is seeking a highly skilled and experienced Senior Executive, Technical Support to join our dynamic team. This role offers an exciting opportunity to contribute to the success of our company and make a significant impact in the technical support domain.

As a Senior Executive, Technical Support, you will be responsible for providing top-notch technical assistance to our clients, ensuring their systems and networks are running smoothly. Your expertise and leadership will be crucial in maintaining high levels of customer satisfaction and operational efficiency.

If you are passionate about technology and have a proven track record in technical support, we invite you to apply for this position. Join us and be part of a team that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide technical support to clients, ensuring their systems and networks are operational and secure.
  • Troubleshoot and resolve technical issues promptly and efficiently.
  • Develop and implement technical support plans to improve system performance and user experience.
  • Train and mentor junior technical support staff to enhance their skills and knowledge.
  • Monitor system performance and identify areas for improvement.
  • Collaborate with IT teams to ensure seamless integration of new technologies and systems.
  • Maintain accurate records of technical support activities and client interactions.
  • Stay updated with the latest industry trends and technologies to provide cutting-edge support.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in technical support or a similar role.
  • Proven expertise in network administration, system administration, or IT support.
  • Strong problem-solving skills and the ability to think critically.
  • Excellent communication and interpersonal skills to interact effectively with clients and team members.
  • Proficiency in English, both written and spoken.
  • Knowledge of relevant technical tools and software.
  • Ability to work independently and as part of a team in a fast-paced environment.

    • 🛠️ Keahlian

    Technical supportnetwork administrationsystem administrationproblem-solvingcommunicationEnglish proficiencytechnical toolsteamwork
    Siap Melamar?
    Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

    Lowongan Terkait